State Farm® Insurance Agent Robin Lonas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jireh Ainuu
June 13, 2026
"I had an excellent experience working with Krystal. She’s amazing!! She made the entire life insurance process easy to understand and took the time to explain all of my options without ever making me feel pressured. She genuinely cared about helping me find the coverage that best fit my needs and budget. What I appreciate most is that she always provides thoughtful recommendations and looks out for my best interests. I highly recommend her!"
zoe mahle
June 12, 2026
"Michelle has been amazing to work with. She hasn’t treated me like a child and has explained and answered all my questions! Great customer service as well!"
Perla
June 5, 2026
"Amazing experience! Everything was easy, and stress free. I would highly recommend."
"Thanks for taking the time to share your experience! We’re so glad everything went smoothly and was stress-free. Your recommendation means a lot to our team—see you next time!"
Hien Tran
June 3, 2026
"Robin and her team are so amazing. Every I call the office, I'm always greeted by a live person right away and they always have the answer to my concerns. I now have my auto and life insurance through them. And when filing a claim, they help me all the way through. They always follow up to make sure I don't have any additional concerns or questions while waiting on my claim to be processed. Been with Robin for 9 years now and I am thrilled she moved here!"
"Thanks so much for the amazing review, Hien! We really appreciate your support here in Juneau . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
David Schreiner
April 11, 2026
"Have had insurance with Robin Lonas for many years. She's always been great to work with, and the ladies that help her are exceptionally gifted in what they do. Couldn't recommend her anymore, they're outstanding to interact with, highly recommend."
"Thank you so much David for your kind words and continued trust in our team! I’m thrilled to hear that I and my team have consistently provided you with outstanding service. It means a lot to me to know that our efforts make a positive difference. We look forward to continuing to support you with your insurance needs for many years to come! "
Lindsay Daniels
February 10, 2026
"krystal was phenomenal! this was my first time buying a home and i did it by myself. it was scary and uncomfortable but she was so nice and supportive, she made my day every time we talked! i wish she was closer so we could be friends honestly. very professional, knowledgeable and was great at responding quickly. superior insurance agent. 😁"
"Wow, thank you so much for the kind words! Krystal is truly amazing, and we’re so glad she could support you through your first home-buying experience. We’re lucky to have her on our team! If you ever need anything else or just want to say hi, we’re here for you. Welcome to the family!"
Tyler Weldon
February 9, 2026
"This was my first time getting car insurance and Robin made it very easy and painless explaining everything in a manner that made sense"
"Hey Tyler, thank you for taking the time to share your experience. We're thrilled that we left such a great impression! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."
Sofia
September 21, 2025
"Michelle was amazing and so helpful!"
"Thank you for your 5-star review, Michelle is truly amazing! My State Farm team and I are happy to be your good neighbor!"
John Cohen
September 3, 2025
"Very easy to deal with, responded to all my inquiries and insurance changes. Absolutely lovely to deal with. Thanks you!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sherrie
June 30, 2025
"What more can I say - Robin’s office is the best!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bryan Park
June 16, 2025
"Big shoutout to Krystal at State Farm for helping me adult like a pro! 🙌 She made getting life insurance for my son way easier (and way less scary) than I expected. I had questions, concerns, and probably a few “dumb dad” moments—but Krystal handled it all with patience, humor, and serious know-how. If you’re looking for someone who actually cares and doesn’t just read from a script, Krystal’s your person. 10/10 would trust her with my kid’s future again. 💼👶💚"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rich Gonzalez
June 14, 2025
"We didn’t get to meet Jake from State Farm, but Robin & Krystal were professional, easy to deal with and they definitely saved us money on home and car insurance- Thanks again Robin & Krystal!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tricia Hardee
June 2, 2025
"They are SO sweet and I appreciate all their hard work ! Sophie is my fav!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tobias Comley
May 29, 2025
"Robin has been fantastic for us. From questions to claims, to our new home and making sure we are covered in between all our changes. Dealing with someone local has helped with the knowledge of what we can struggle with. Couldn’t be more happier with the service provided. Through and through. Highly recommend."
"Thank you, Tobias, for your wonderful feedback! Local expertise is key in navigating the complexities of insurance, and we're glad you found it helpful. Your satisfaction is our priority, and we truly appreciate your recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out!"
Doug Gardner
May 20, 2025
"Robin Lonas has one of the most diligent and effective insurance agents on her staff. Michelle is fabulous and is simply the best. Pleasant, efficient and gets business done with care and detail. Thanks Michelle."
"Thank you for your 5-star review Doug! My State Farm team and I are happy to be your good neighbor! "
Lita Nelson
May 19, 2025
"My husband and I purchased life insurance through Krystal. She made the process super easy, walking us through it and selecting a plan that fits right for us."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jeff Hartman
May 16, 2025
"The Robin Lonas branch of State Farm Insurance in Juneau has provided us with prompt and accurate insurance assistance and answers to dozens of questions that we had in the aftermath of the Juneau outburst flood. They constantly followed up with updates and to make sure we were getting the help we needed. They represent the highest standard for a local insurance branch. We are lucky to have them here in Juneau."
"Thank you, Jeff, for your 5-star review! My team and I are happy to be your good neighbor! Your feedback motivates us to continue delivering the highest standard of service to our community. We are committed to being here for our customers and ensuring they receive the support they need. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for being a valued part of our community!"
Avalon Greene
April 22, 2025
"I recently purchased a life insurance policy through Krystal E., and I couldn’t be more satisfied with the experience. She made the entire process easy, efficient, and stress-free. Her professionalism and knowledge were evident every step of the way. I’ll definitely be recommending her to all of my friends and family!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Austin Thomas
April 17, 2025
"Michelle, was lovely and very responsive!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ryan Moma
April 10, 2025
"I have been wanting to purchase life insurance but have dreaded the process, so I have been putting it off. I worked with Krystal and she made the entire process smooth and difficulty free with her walking me through the process."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Emalyn Adad
April 4, 2025
"Krystal helped give me all the necessary quotes I needed and thoroughly explained what was being covered and what I needed to consider for my needs. Super helpful!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cory Thompson
February 15, 2025
"Professional, personal and ethical service for our auto and home insurance policies. Simply the best! Thank you kindly Michelle Janssen @ Robin Lonas- State Farm Insurance."
"We’re honored by your positive feedback for Michelle! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
BigTallChris
December 23, 2024
"Michelle made getting my homeowner's policy very easy! Just some questions over the phone, and I had my policy completed quickly."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kristina Yoder
October 23, 2024
"There's no more caring an agent than Robin. She's genuine, kind and super hard working. She takes her job seriously and gives 100%."
Manette Hogue
August 27, 2024
"A decrease is always great when it comes to car insurance but beyond that Michelle Janssen was very easy to talk and laugh with. With all the tension only a chiropractor can manage? It is always nice to do business with other light-hearted and genuinely kind people who inspire me to follow suit beyond the monotony. Thanks, Michelle! And thanks State Farm!"
"We agree that it's important to have a friendly and personable approach when assisting our customers, as it helps create a comfortable and relaxed atmosphere! We are thrilled to hear that Michelle's lighthearted nature made your interaction enjoyable and even brought some laughter to the conversation! Thank you for taking the time to leave a review for your service! "